To minimise the chances of this ever happening we make sure that only the actual bank account name, sourced directly from the bank themselves, is shown in the payment request details screen shown to you before you pay. It is not possible for the person requesting money to change this information.

It is critical that you check the payee account name you are paying is what you expect. If it is not you should stop and not pay. Further, we strongly encourage our users to only respond to payment requests they are expecting.

You cannot cancel a BOPP payment that has already been made. You can however contact the recipient and ask them to return your money back.