Security
What paylink security measures does BOPP have in place.
We take data security very seriously. All payment requests and payment messages sent through our network are always encrypted. In addition we ensure all data stored locally on your device is encrypted, and we allow you to protect your BOPP account ...
Can BOPP authorise a payment on my behalf?
No, we cannot. We simply securely load the payee's payment request to your bank. You then authorise payment directly from the safety and security of your banking app.
Is it safe to use BOPP?
Yes, very. BOPP is committed to safety and security and is regulated by the UK Financial Conduct Authority. At no point are anyone's bank login information exposed meaning that all our users are always in complete control of their bank accounts. One ...
Do you send out security updates?
Our application is always kept up to date and you can find the latest version of the app in your device app store.
Is BOPP regulated?
Yes, BOPP is a service provided by Mia Pago Ltd, a company registered in England and Wales (No. 11263859). Mia Pago Ltd is regulated by the Financial Conduct Authority. Our Financial Services Register number is 826380.
How can I stop unauthorised use of BOPP on my phone?
We encourage all users to set up basic security features on their own device (for example PIN-protect the device itself). If our users want to add additional security when using BOPP they are welcome to set up a BOPP specific PIN.
How do I know if the payment I am making is a scam?
The number one rule with receiving any weblink is not to trust it if you are not expecting it. This is doubly important with sensitive data. We expect that all requests for payment sent to payers using BOPP would be expected (i.e. the payer has ...
Why do you need access to my camera?
BOPP allows you to pay others by scanning a BOPP QR code they generate. In order for BOPP to be able to do this the app needs access to your camera. Alternatively you could scan a BOPP QR code using your existing QR code scanner on your phone, which ...
What happens to my BOPP app if my phone is lost or stolen?
First of all don't worry. The most important thing is that your bank app is protected and hopefully your device too. Even if you left the BOPP app unprotected and someone managed to access your device, they cannot authorise payments from you bank ...
How do I report suspicious or fraudulent transactions initiated through BOPP?
Please open a ticket at https://desk.zoho.com/portal/agitate/en/newticket and one of our team will get in touch with you.
Is my personal information or bank account data stored within BOPP?
We take data security and protecting our users very seriously. As a general rule we try to minimise the information that we have to record but for regulatory (and other) reasons some data is recorded. For example if you want to send payment requests ...
What security measures does BOPP have in place?
We take data security very seriously. All payment requests and payment messages sent through our network are always encrypted. In addition we ensure all data stored locally on your device is encrypted, and we allow you to protect your BOPP account ...
How do you handle my personal information?
We are a privacy first company, please see our privacy policy for details of who we process your personal data.
Do you sell my data?
No, we do not sell or share your data with third-parties for commercial gain. We may share some details with trusted-parties in order to allow us to deliver our services to our customers but where this occurs these third-parties cannot use this ...
Somebody knows my bank account details. Can they get access to my bank account through BOPP?
Definitely not. At no point are your bank login details shared with us or anyone else. There is no way anyone can access your bank account via BOPP, unless you have given them access to your bank account using your mobile banking app.